Manuals you cannot read
Documentation in Chinese or in poor machine English. The revision you received does not match the manual. The register map is missing or wrong.
Service knowledge
Answers for equipment nobody documented for you.
Manuals in Chinese or machine-translated English, error codes no one can read, a part that burned out and no number to order. Send us the documents and get checked answers in your language, each with the page it comes from.
14 days free, no card needed. Your documents stay yours.
What stops a line when the equipment is not Western
Drawings read wrongly
A terminal, a position or a torque read incorrectly is not an inconvenience: it breaks the unit. Drawings need careful reading and a check.
Parts nobody can name
A part burned out: no article number, no known analog, no lead time. Procurement orders by guesswork while the line stands.
How it works
- 1
Send the documents
Manuals, drawings, schemes, parts lists, photos of nameplates: PDF, Word, Excel, CSV, images.
- 2
We read them
Tables of codes and parameters are read directly, the rest with AI. Every fact keeps its page and a quote from the original.
- 3
Engineers check
Whatever touches safety or settings (danger to life, danger to the equipment) is checked by a person before it is published.
- 4
You ask in one field
Type a code or what is happening. Get the meaning, the causes, what to check, parts and analogs, with the source page. No answer: it goes to our engineers.
Built so that a wrong answer is hard to give
Only checked facts
Answers come from facts read in your documents and checked by our engineers, never from a model’s memory.
Always a source
Each answer shows the document and the page, with the quote from the original.
Danger is framed
Torque, protection settings and electrical safety are shown in a separate frame with a reminder to check the original first.
No guessing
If your library has no answer, the system says so and sends the question to an engineer.
Your documents stay yours
Kept apart from other customers, never published or shared, and deleted when you decide.
Plans
Start with a free trial. Pay by card or against an invoice, cancel at any time.
Trial
€0
14 days free: 3 documents, 3 readings a day
Start free trialStarter
€290 / month
€2,900 / year
- Up to 50 documents
- 10 document readings a day
- Up to 5 users
- Engineers answer within 48 hours
Plant
€790 / month
€7,900 / year
- Up to 300 documents
- 25 document readings a day
- Up to 25 users
- Engineers answer within 24 hours
Enterprise
from €1,900 / month
- Up to 1000 documents
- 60 document readings a day
- Up to 100 users
- Engineers answer within 8 hours
Paying for a year gives two months free.
One-off work
- Mastering one machine: its full documentation set€1,500
- Mastering a production linefrom €6,000
Prices are in euros and do not include taxes; applicable taxes are added on the invoice.
FAQ
Is this a translation service?
No. We do not translate or redistribute manuals. We extract facts (codes, parameters, registers, parts, procedures) and show them in your language, each with the page of the original, which you already have.
What can I send?
PDF, Word, Excel, CSV, and photos or scans of nameplates and pages (PNG, JPG). Tables in Excel and CSV are read directly; scans need our AI reading. Up to 50 MB per file.
Do I need sensors or the digital twin?
No. This is a separate product and nothing is connected to your equipment. Later it can help a digital twin start faster, if you ever want one.
Who sees my documents?
Only your organization and our engineers who work on your requests. Documents are not shared with other customers or published, and every download by our staff is recorded. What we learn about the equipment model itself (not your files) may help other customers with the same machine.
Can I rely on an answer for safety-critical values?
Treat answers as help for qualified staff. Values that affect people or the equipment are checked by a person before they appear and are shown in a separate frame, but you must still check them against the original and the manufacturer before you act.
How does payment work?
By card (it renews until you cancel) or against an invoice. When the trial or a paid period ends you can still read, download and delete your documents; to add documents and ask questions the plan must be paid again.
Which languages are supported?
Documents in Chinese, English, Russian, German and more; answers in the language you use. The interface speaks nine languages.
Try it on one machine.
Send one manual and one error code you could not decode. See the answer with its source before you decide.